Help & FAQ

LAST UPDATED: OCTOBER 2026 · ANDROID, WINDOWS, MACOS, AND FOCUSTRACK.IN

1. Do I need an account?

No. FocusTrackin tracks usage locally and works without an account or an internet connection. An account is only needed for cloud sync and Pro cross-device features.

2. Why is my Android usage empty?

Android requires the Usage Access permission so FocusTrackin can see which apps are in the foreground. Open your device settings, find FocusTrackin, and grant usage access. The launcher and system settings are excluded from tracking by default.

3. What do Free, Plus and Pro include?

Free includes local tracking with up to three active routines. Plus is a one-time purchase that unlocks unlimited routines, monthly stats, and app exclusions locally. Pro adds cloud synchronization, near-real-time session mirroring across devices, and Advanced Data Protection, with a 14-day free trial where offered. Current prices are in the pricing section of the home page.

4. How does sync work, and what is Advanced Data Protection?

Sync uploads your usage events and settings to api.focustrack.in so your devices can merge them. It requires an account and Pro. Advanced Data Protection is optional end-to-end encryption included with Pro: only you hold the keys. If both your master passphrase and your recovery phrase are lost, FocusTrackin cannot recover your synced data, and sync stays paused until the key is available again.

5. Why is website tracking different on Windows and macOS?

The Windows tracker reads browser addresses directly. The macOS tracker needs Accessibility permission to read the active browser tab's domain; without it, apps are still tracked but website domains are not. You can grant the permission from FocusTrackin's Settings.

6. How do I manage or cancel a subscription?

Android subscriptions are managed in Google Play under Payments and subscriptions. Windows and macOS subscriptions can be managed from FocusTrackin's Settings, which opens the customer portal. Cancelling stops renewal at the end of the current billing period. Plus is a one-time purchase and does not renew.

7. How do I delete my data?

Signed-in users can delete their account and synced data from FocusTrackin's Settings; you will see exactly what is removed before you confirm. Local-only data is removed when you clear the app's data or uninstall it. If you cannot open the app, email us and we will handle the deletion for you.

8. Still need help?

Email support@focustrack.in with your platform, app version, and the steps that led to the problem. You can also open Settings, then Feedback, to start a pre-addressed message.

For how we handle personal data, see our Privacy Policy.